Security
Enterprise-grade protection by design.
Security is not a feature—it's the foundation of everything we build. From infrastructure to incident response, we maintain the highest standards to protect your data and operations.
Our Security Principles
Defense in Depth
Multiple layers of security controls across infrastructure, application, and data layers ensure no single point of failure.
Zero Trust Architecture
Every request is authenticated and authorized. We verify identity and enforce least-privilege access at every layer.
Continuous Monitoring
24/7 security monitoring, automated threat detection, and real-time alerting ensure rapid response to any anomalies.
Infrastructure Security
Data Encryption
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Encryption keys are managed through hardware security modules (HSMs) and rotated regularly.
Compliance & Certifications
Neeragan maintains SOC 2 Type II, ISO 27001, and GDPR compliance. We undergo regular third-party security audits and penetration testing.
Incident Response
Our security team maintains a documented incident response plan with defined escalation procedures. We commit to notifying affected customers within 24 hours of confirmed incidents.
Application Security
Secure Development Lifecycle
Security is integrated into every phase of development. Our engineers follow secure coding practices, and all code undergoes automated security scanning and peer review before deployment.
Vulnerability Management
We maintain a vulnerability disclosure program and work with security researchers to identify and remediate issues. Critical vulnerabilities are patched within 24 hours.
Access Controls
Multi-factor authentication (MFA) is required for all employee and customer accounts. Role-based access control (RBAC) ensures users only access resources necessary for their role.
Data Privacy & Isolation
Customer data is logically isolated and never shared between accounts. We do not train AI models on customer data, and all processing happens within secure, dedicated environments.
Data retention policies are configurable per customer requirements. We support data deletion requests and provide audit logs for all data access and modifications.
Security Resources
Report a Vulnerability
If you've discovered a security issue, please report it to [email protected]. We respond to all reports within 48 hours.
Security Documentation
Enterprise customers can request detailed security documentation, including architecture diagrams, compliance reports, and penetration test results.
Request DocumentationQuestions About Security?
Our security team is available to discuss your specific requirements and compliance needs.
Contact Security Team